FAQS
Do I have to register myself before making a purchase & if yes what is procedure to register in vgdigi.com?
Yes, you have to register into the application before making any purchase. Procedure to register is given below:-
To register from the homepage:
- Click on ‘Login’ next to the Registration at the top. As a first time user, you will need to Register.
- You can Sign-up/Login by entering your:
- Email ID
- Social media profile
- Verify the details via the OTP sent to your registered mobile number or your email id.
- Click on ‘Register’ to finish your registration/sign-in.
OR;
To register while you shop on vgdigi.com
- Once you move to check-out, you will be led to the Login page.
- Click on the register now.
- Enter your registered contact number Or Email id and enter your password click ‘Login’.
- Verify the details via the OTP sent to your registered mobile number or your email id.
- Click on ‘Register’ to finish your registration/sign-in.
What do I need to do if I forgot my password?
If you've forgotten your password, you can reset it by going through our password reset process on our website.
To reset your password:
- Go To Login Page
- There is button on Login page “Forgot Password?”, Click on “Forgot Password?”, then you will redirect to Forgot Password page.
- There you have to enter your Registered Email ID and click on Send Verification Code button. We'll send you an email containing a One Time Password (OTP), to authenticate your request.
- On Reset Password page registered Email, Code, New Password & Confirm Password.
- After setting New Password you will logged in successfully and redirected to Home Page.
Does www.vgdigi.com offer Cash On Delivery (COD)?
Yes, we do offer Cash On Delivery(COD) on our products.
Does www.vgdigi.com offer gift wrapping?
Yes, we do offer gift wrapping.
What are the working hours of your customer service?
We're happy to serve our customers within 9am-5pm on Monday-Friday.
How often do www.vgdigi.com come up with a new design/collection?
We come up with new design/collection every one month & when the new season is launch.
Apart from an online presence do you also have a Retail presence?
Yes. We have our Retail Outlets in Aurangabad, Ahmednagar, Pune & Shirdi. For detail address please visit Contact Us page on https://vgdigi.com/contact-us
What is your return and cancellation policy?
Within 7 days customer can cancel his/her order & no charges will be applicable. For more details please visit Return Policy page on https://vgdigi.com/returnpolicy
How do you communicate the dispatch and delivery details?
We communicate regarding the dispatch & the delivery details through email.
